Service
Requests

Create a request to have your product(s) serviced by an authorized AquaComfort dealer.

AquaComfort heaters are the most reliable in the industry, but when problems do occur, we’re ready to help find solutions and make things right. For fastest response to your AquaComfort heat pump service needs, please fill out our Service Request Form. One of our representatives will get back to you within 72  business hours with the answers you need. If you would like to speak with an AquaComfort service representative please have the information requested on the Service Request Form handy and call us at 888-475-7443 for best results please call when you can be at your pool.

To check the status of a service request that has already been submitted please click here:
Check Status of Submitted Request

Download Owner’s Manuals

Click on your product to download the owner’s manual

XL
Series

AquaComfort XL Series aquacomfort heat pump service
(2013 – Present)
ACT750, ACT750HC,
ACT1100, ACT1100HC,
ACT1250, ACT1250HC,
ACT1500, ACT1500HC,
ACT1750, ACT1750HC

Vintage
Signature Series

AquaComfort Vintage Signature Series aquacomfort heat pump service
(2004 – 2012)
AC750, AC1050,
AC1100, AC1250,
AC1500, AC1750,
MBP125, MBP175

Classic
Black

AquaComfort Classic Black Series aquacomfort heat pump service
(2011 – 2012)
ACT110, ACT125,
ACT150, ACT165,
ACT125HC, ACT165HC

Vintage
Classic Series

AquaComfort Vintage Classic Series aquacomfort heat pump service
(2003 – 2010)
AC55, AC75,
AC110, AC125,
AC125HC, AC150

Get Help Finding Your Model
and/or Serial Number